Just the fact that they are being very vague on this whole topic (which I am sure they knew would be a hot one) is very concerning for me. Are they keeping their mouth shut so they can continue selling scratch tickets and then make the announcement that outfits, baseware and innerware won't be transferred? Or do they literally don't know?

My guess is that they know the answer but just don't want to tell us cause they know it will be a loss of revenue for them so they will probably keep vague about it as long as possible to get as much as they can before opening the flood gates of rage and bad PR.

Saw your announcement that your ticketing system is down so ima bump this again. Been well over 24 hours and the item I chosen with my Fallen Heroes ticket has yet to show up. I would like to have my item delivered or my ticket refunded. Thanks.

Already submitted a ticket but hoping this will speed up the process. So I blew about 2k free gems and 1k paid gems, didn't get what I wanted so I used the fallen hero ticket to get what I wanted and the ticket has been consumed but the item was not given. What gives? I searched my entire inventory and each warehouse tab carefully and don't see my item or my ticket anywhere, relogged too. Really pissed about this since I actually spent some money and didn't get my item.

Sigh do I keep playing this game lol

Just happened to me for the 12th time since pc release. Only reason I continue to reinstall it is because I bought premium. Get. This. Off. The. MS. Store. Once my premium runs out and the game uninstalls itself again I'm not even gonna bother. I shoulda known better after the hell I went through with Gears of War 4 before buying a premium.

Once you have the game on a more reliable storefront to download I'll be back til then, straight trash.