How do I reset this? I've tried to use the reset in the game, it says in yellow print "If you have forgotten your 2nd password, please select the "2nd Password" option in the Online Manual.
I've done that, all it says to do is use Change/Reset on that screen. I do that, and then select "Password Reset"; It says to review the details of my "Platform" and hit Yes. Ok cool, I do that, and it says;
"Your 2nd Password cannot be reset given your current play environment". It wants me to open a ticket. Ok fine. I did that. 5 days ago. It's been 5 days and 0 response from anyone at PSO2.
I've tried resetting on my PC and on my Xbox One, and both of them say it can't be reset given my current play environment. Is there anyway that anyone knows how to fix it? 5 days is a bit long imo -- to reset a 2nd password. I can't use the personal shop or trade with my friends or anything.
Yes I know it's my fault. I've tried everything I can think of that I would have made it, and it doesn't work. So it's my fault --- but I have never gotten a response back from pso2 ... why does it have to be so difficult to reset =(