I'm no longer at a point where I can continue to actively paint you guys in a positive light when i'm incredibly frustrated with your customer service in regards to the blatant botting threat that's been hounding NA's heels since literally the first day the servers went live.
Every day, Blocks are being bombarded by RMT selling bots that are preying upon gullible players's financial information. If i'm completely honest, I don't get one actual single care in the world towards those who are being scammed, but what I do care about is the constant spam/influx of chat messages from these bots that otherwise disrupt the sanctity of the PSO2 lobby's that they're present in.
It's absolutely unbelievable that there is literally no anti-RMT measures present in the game, let alone the ability to even mute a bot currently in place. Do something about this, please. I don't care if it's even something as simple as a blacklist feature -- you can ignore the botting threat forever at that point, I don't even care, just give the players the tools necessary to be able to at the very least ignore this threat.
How more people aren't up in arms about this is beyond me, but I've been spamming the twitter non-stop about this issue since day one and it's literally falling upon deaf ears, so i've finally come to the forums as a last-ditch effort to plea and negotiate with a team that seems oddly nonplussed regarding how to deal with the issue.