You’re right and I think people underestimate how bad and potentially dangerous gacha is, it’s like any other gambling addiction. You feel the same highs and lows. It doesn’t excuse illegal activities but people shouldn’t brush it off, either. Here’s hoping NGS has a better system.
100% sure Sega won't change this unless lootboxes are banned by law in more countries. And they should be in my opinion. SEGA is a predatory company for abusing it.