@Yuria You don't need to buy cosmetics to enjoy NGS, but you do need to pay for subscription to play FFXIV. Monetization in NGS and FFXIV is just as greedy as it is in all game as a service games. Paying for a subscription isn't RNG, but it is something you have to do to play.
Also, if we go by what a single scratch costs in NGS, most things in FFXIV cash shop cost at least double what a single scratch pull costs. Certainty costs more i suppose, so i honestly wonder how people would react if sega removed scratches and put costumes for sale for 10-20 and emotes for 5-10 bucks. You might think it would be better, and maybe it is for FFXIV and its fanatical playerbase, but i doubt it would be the same for NGS and its spiteful/vengeful playerbase, especially since there's no subscription to keep the money rolling in. Then there are the free to play players who would quit since they can't get any cosmetics without paying real money for them, so that's a chunk of player gone for good since they play for the simple fact the game is free and you can get things with meseta.
Regardless, my point is simple: whatever difference you see between them is in your head. The point is to make as much money as possible. The end.
FFXIV has systematically removed any time sink and made the game more convenient
PSO2 New Genesis creates inconveniences and sells you a convenience