Ironic that buster quests were permanent defense missions and is nowhere to be found.
Converse with fellow players
The only real outlet for complaints is this forum. Who actually reads random tweets, and reddit will just get you downvoted until you get hidden/deleted. And even then, it's highly unlikely anyone important frequents this forum.
You don't really need the ngs face stuff. It's only needed if you want to make custom expressions, which no one will see 99% of the time. I avoid looking at people's abominations even when they're just standing around in front of me. Also, ngs foreheads are just awful.
Even the outfits are pointless as long as your look has gloves/socks.
They're naturally gonna shill. That's their livelihood. They generally won't change their mind until the ship has sunk, and they jump to some other hot new mmo.