My client has now failed for the 5th time.
I'd redownload it, but that's my evening done. I like the game, but this needs to be fixed. I won't rush to redownload it again until Sega show some willing to address this issue.
On a side note, this is a game that has so much woodwill and nostalgia, its amazing that not only is it a free-to-play model, but Sega/Microsoft have been it impossible to throw them a few bones from overseas players. It's just a shame really.