In the end I think this thread seems to have run it's course. We are just arguing in circles now. I think that Sega's stance won't change, especially if they intend to go multi-platform. I don't think it's entirely fair to the players that are purely interested in all the options of customization, but I don't think it's a major concern. Unlike the SG topic where we can think of better methods that are more consumer friendly as suggestions, this seems to be non-negotiable. (Unless you'd suggest to remove all mature aspects of the game)
It was always a worthless fight. They would never address this as it would be conflict. So they say they will look into it or something and then just forget about it. Because whatever reason they give will just end up in a riot so they let this topic carry on and on and on to amuse the people.