Keep in mind this is a Japanese game. They typically run a little bit different than the MMOs we get here, when it comes to UI, menus, convenience things, etc.

People are just generally angry these days and project their anger in places where they can remain anonymous behind a keyboard, like video games! It's everywhere. Don't take it personally, just report/ignore and move on.

Yeah I mean at the very end of the day, people just want to play the game. It's why we are all here.