• Ship 2 Ur - 6/16/2020

I'll try installing Razer Cortex again (Because I enjoy having every discounts for games on the same place) and will be back to tell the news. If it works, then the "problem" was Crowdstrike Anti Malware.

Ikr? lol

We better start to make a list of softwares that are being removed and the GG stops giving error right after.

• Crowdstrike Antimalware
• RazerCortex
• Raptr
• Citrix Workspace

Copy and paste the list above adding any softwares that you removed and the problem got solved.

@hovsep56 I suggest you to edit your first post and fill it with all info we have gathered so far and add the conflicting softwares list, and try to update it on a regular basis

Guys, again, I don't think Citrix is the issue. If that was the case nProtect would have mentioned it's processes when they replied to my case because my company is also using it for home office work.

I'm really glad that everyone is taking the right path.

@ojousama6679 said in "an unexpected error occured" error code NP1014:

@Haisom I contacted them yesterday around this time. I'm still waiting for a response from them

Maybe they're getting overloaded by the amount of people contacting them because of the same problem lol

They might even be already working together with PSO2NA team for a fix.

I submitted my ticket yesterday around 15:00 and got answered around 23:00. It might take a while.

@ojousama6679 said in "an unexpected error occured" error code NP1014:

The game always kicks me at one hour in with the NP1014 error. if I look at my pi-hole queries a request to mgr.gameguard.co.kr server is fired, but it is successfully completing. I bet gameguard is doing some check at that point and it's failing for some unknown reason. I also have no idea if the blocked request to cdp.cloud.unity3d.com a few minutes prior has anything to do with it. This is getting difficult to troubleshoot since I have none of the software the tweaker site lists, nor whatever has been listed here in this thread or elsewhere on the forums

Try getting in touch with nProtect support. That solved my issue. I posted the link for it on a previous post on this topic.

Edit: Here you go

https://onlinesecurity.nprotect.com/en/index.html

For some reason the support on this page (http://nos.nprotect.com/support/feedback.html) is simply broken, so we have to get in touch as if we were companies trying to hire their software.

That's really useful!! Bookmarked!

Thank you!!

Please, give us the option to upvote/downvote posts and topics.

Also, add a bookmard tab on our profile so we have easy access to bookmarked posts.

Edit: Nevermind the bookmard thing. I just found it. Yet, we don't have a rating system. This would help on making important things more visible.

@EeryHealer8871 said in "an unexpected error occured" error code NP1014:

also i use razersynapse for my keyboard and mouse so that's software i actually need to adjust the dpi for my mouse but either way i gusse this is the first time its hitting pc so this is really stupid that it's crashing because of basic programs that really don't do much of anything and i don't even have razers cortex software either.

I uninstalled everything related to Razer at same time as I uninstalled Crowdstrike. So maybe they were not the issue, just Crowdstrike.