@Xaiyeon Thanks for your honesty. You made mistakes and are flawed like everyone else.

I wonder if players, who get their ban overturned, could post it in forums. Sega probably has a non-disclosure agreement too, to protect themselves.

@Jamesmor Did you say that support told you it would take 7 days to reset your password? I have never seen that, could you show us? I got a "up to 24 hours" message and a "you've submitted a duplicate ticket" message though.

@ApollosAmour If that happens, then I know you work for Sega! Haha, learned your secret!

@Kurumi-Tokisaki I have played for over 300+ hours and I have only ever played on one ship. lol. I feel like Princess Jasmine. A whole new woooorld!

@ApollosAmour I agree with the players who are permabanned for acting like rmt bots... I mean it being a true permaban. @Tri-Edge However, I think with so many players claiming they're innocent... let's hope this "permaban / no appeals" is a just a delay, a long long delay.

@coldreactive I'm sorry, I thought this was account wide. If I have characters on different ships, they all have different lookbooks?

@lMarkXIl That's valid, you invested a lot of money and time into the game. But it isn't like Sega can just brush off the compromised parts and give the remaining account back to you. Frankly, since you mentioned the money invested, this isn't what you want either. You want your time and money spent on the account separated from whatever the "hacker" did and keep all the benefits.

@ZorokiHanuke I feel like this is getting to be a pretty big issue, these players caught in the rmt ban wave (Sorry for being late to the party, lol). Hopefully "You are banned because you did something wrong" means "You are banned because you did something wrong while we check the facts again and maybe unban you". I just hope nobody does something to actually "earn" an actual permaban while waiting for the facts to be checked.

@n_n well... I bought a Safoie from him and didn't get banned so maybe this is isn't why he got banned.