@CowSaysBOOM Yeah, I doubt anyone is intentionally using Windows Defender but nonetheless, there it is.

This has been discussed in a handful of other posts, but it seems that if you have been suspended, Sega isn't removing bans. Now, if you did something to break the rules of PSO2, then they really aren't going to remove the ban.

@CowSaysBOOM Yeah, not the biggest fan of Sega "fixes". BTW, look into this guy's post for another possible fix. Window's Defender, yuck. https://forum.pso2.com/topic/9187/error-code-np1002-after-last-wednesday-s-update/5

Honestly, that's disgusting. Windows Defender.

My favorite GM, because she has helped more players than all of Sega support combined is... @Aida-Enna

PSO2 Tweaker. The real deal.

Did you guys buy it for the wrong Microsoft account?

@CowSaysBOOM PSO2 Tweaker > Sega "fix"

Tsk, the true Arks Operative uses only their fists.

Use PSO2 Tweaker to fix system files! I don't know if this will fix it but couldn't hurt.

Maybe the Anti-virus is like "Ummm... you been playing for 37 hours straight. Maybe take a shower, throw away your pee bottles and eat a sandwich?" j/k