Hello there, I got by Emilia Harmony in PSO2, and I'm really excited to play PSO2:NGS! I'm also really glad that Sega is trying to be more inclusive with the ability to have non-binary and other gendered characters, because this sort of thing really means a lot to trans people and other people of marginalized groups. But... I feel like perhaps you haven't taken the best route to achieving this, and for some of us like myself, some of these changes can be quite upsetting.
I am a transwoman (she/her) and I take a lot of pride in my identity as the woman that I know that I am, and have always been, despite the fact that I was assigned the incorrect gender at birth. When I play games, I like playing as female characters, because that is what I personally identify as. Games like PSO2 have helped me express myself in ways that I cannot always do in real life, and as sappy as it might sound, PSO2 has made me feel truly beautiful by being able to roleplay as the cute female characters that I have designed.
But recently, with the release of PSO2 NGS's character creator, I've noticed a little change that you've made to character creation. It seems you have taken away the terms male and female from character creation and replaced them with Type 1 and "Type 2. On one hand, this is a big win for people who identify as neither male nor female, and this is made even better by the fact that you can change between the two body styles at any time just by putting on a different outfit.
However... is this not a case of erasing women? By being referred to as a Type 2, you are essentially denying MY gender identity, and the gender identities of many other women and transwomen. Not to mention that this is also a case of making gender a binary, when you have the tools to completely eliminate the concept of gender in character creation all together. What about people who identify as non-binary? There are countless genders, so by relegating us to only Type 1 and Type 2, you are effectively erasing everyone out there who identifies as a particular gender.
I propose a very simple change: Instead of listing your character in game as either Type 1 or Type 2, every player can input their own gender identity, which will display when you examine their character! That way I can have my characters identify as female, and everyone else can identify as whichever gender they please! It's a win-win for everybody!
I mean I get it, I know why you changed the genders to Types. It was so you could be more inclusive and stand in solidarity with those of us who are marginalized... I just don't think that this was the right way to do it. Your heart was in the right place, but you just didn't stick the landing, is all I'm saying. Plus... I don't think many type identify as "Type" as their gender, so I think it would be best to at the very least make the character creation options Male, Female and Non-Binary, and then after that you can change them as you desire in the salon. Of course, again, the absolute best course of action would be like I said to simply let each player display their own personally chosen gender in their character info.
I really hope that you all at Sega take this message to heart and do better for those of us who need proper representation in games. As I said, it can be very triggering for some, including myself, to look at our characters and have it say "You're not a female, you're a Type 2". It really does upset me, and like I said I know you had your heart in the right place... but you really need to do better.