@King-Of-Red said in "an unexpected error occured" error code NP1014:

Am I the only person this "happy" little side-effect reaches to?

So here's what happens to me in steps:

Playing game, doing my thing - suddenly! An unexpected error occurred. and the game is gone

Try to reload the game, no more controls, fun times! gotta ALT+F4 and reboot

But wait, since the game crashed, restart and shut down don't work anymore, Windows hangs on those screens and has to be forcibly de-powered!

What in the actual flaming dolphin stunt jump-hoops of hell is that final step!? why does a GameGuard crash cause Windows to be unable to shut down or restart on its own?

well it sounds like your pc is getting hung on the app when it crashes for me it was just a straight crash to my desktop and well i haven't had this error come back ever since using the xbox beta app for me the games runs smoothly with no issues or errors now and well i didn't have to turn off any software on my pc as people talked about in past posts on here anyway so far my fix has been using the xbox beta app to fix my issue and it's still running smoothly with no issues and so far the only issue i've had so far are my files getting corrupted and the game deleting its self entirely from my pc and then i have to re download it other than that i've had no further issues

Well thanks for info unfortunately though my desktop uses windows 10 pro and i don't use Linux or a mac or virtual machine and if i do use a virtual machine it's through the newer sandbox feature that Microsoft introduced and i don't even use that.

@DemriasAmaranth said in "an unexpected error occured" error code NP1014:

@EeryHealer8871 my brother suggest me to uninstall and forgot the game , i really wish to play it , so i would be patient and wait until to see if they release a real fix for these issue , no matter the time it would take for this .

Ok so there's 3 ways to help uninstall it theres the free uninstall software just select windows apps and search for the game on this software https://www.iobit.com/en/advanceduninstaller.php option 2 is to go through your windows 10 settings as if you were going to update but when menu comes up just select the apps tile and search for the game there once it populates the apps option 3 is to find the pso2 bin and delete as admin entirely just make sure those files are set to full control through the windows permissions or option for is to look for it in the control panel and uninstall it from there anyway a reboot of your pc is needed to erase the files entirely but afterwards you should be able to reinstall the game and be able to play it.

@DemriasAmaranth said in "an unexpected error occured" error code NP1014:

@EeryHealer8871 is it what i use to trying to play at the game but i am unable to make it work and i did try doing every things the admins told to do . and even re installed the game entirely many time , my win 10 in up to date also . i am not interested to get the tweaker , i prefer to get a real solution or a fix being done .

I feel your pain but i can only do so much as a casual the only thing I've found that seems to be working is me using this on my pc https://www.microsoft.com/en-us/p/xbox-console-companion-beta/9nblggh1j27h?activetab=pivot:overviewtab again this may or may not work and fix my problem and i still need time to test it but so far after i did a quest and hung out in the main gate area and me play for about 45-60 mins so far I've had no issues but again my fix may not work for everyone so all i can say is try it if it doesn't work well i tried to find a solution to make the game work.

Ok i think i found a solution for my error 1013 pop up and getting crashed to my desktop so i donwnloaded the beta xbox companion app for window 10 and i hit play through the app so far i was able to play for almoat 1 hour without a crash and that was enough to get me through 1 quest and to watch a concert so i think i fixed my problem but it will need further testing with quests if the error comes up again I'll put in an update later on this week.

What needs to happen is the servers need to be shutdown for maintenance for maybe a day or even a few hours to address these issues but we know thats never going to happen

and today was the major maintenance day today for the server to so the question is gonna be how long will this madness go on for because im not wiping my windows 10 installation on pc just for this game that's just ridiculous and besides that i sent them a ticket about this issue and so far it's been about 3 weeks and they haven't gotten back to me on my support ticket.

So how do you contact nprotect for support because i went there and looked for cobtact info or even an email address and i couldn't find any contact info and also im not play pso2 on any kind oof virtual machine I've been having this issue on my main desktop.

Really this is stuff that should've been looked for during alpha/beta testing because the devs knew full well that this was coming to windows 10 with the newest build being 2004 currently now i can understand yeah turn off razer synapse and it would've been nice to get a pop up on the laucher saying hey this stuffs gotta go before launching so you don't get this error but i will try turning off these processes even if i don't like turning off windows defender anti virus because that is a last line of defense for your pc.

Hopefully they can start pacthing this issue because the stuff that you have to turn off might as well say turn off your pc because well turning off windows defender yeah that opens you up to a lot of virus spyware malware and ransomware attacks and as for a lot of the other basic programs well this stuff really should've been monitored tightly under a microscope because the devs should've known that we would be playing on Windows 10 and from the way its looking it looks like some of us won't be able to play for months but I'll give this a try and see what happens even though im against turning off windows defender and yes i do have anti virus software thats paid software and tools to clean up infections for my pc but its also very time consuming just to go through and clean that crap up.