Same issue here. The app icon is now blank after installing Windows update version 2004.

@HoDKenji

I read about the developer mode and i thought of it as after installation. Thank you for clearing that out for me!

Hiya, I would like to join your alliance if there is still a spot. IGN: Kasmi

@HoDKenji said in FIXED error 1813 / Launcher Update Loop:

use the arks-tweaker and every problem is solved.

I tried to install that tweaker on Windows 10. Double click installer, an error message pops up with not much info on it. Without what error it is, I can't try to find a solution via internet. So close to giving up on this game.

I am having startup issue where I launch the app followed by below error. Anyone with a solution? I can't seem to find good solutions navigating through internet.

C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2startup

@GM-Deynger said in Be nice if the Developers could drop a message to the community!:

@Danorua said in Be nice if the Developers could drop a message to the community!:

@Wolf-Moonstar said in Be nice if the Developers could drop a message to the community!:

They did an official response a few days ago. The first "fix" isn't supposed to go live until 10 Jun. Personally, I wish they'd give an alternate download/install option outside of the Microsoft Store, but since they are contracted I doubt we will see that happen.

But why June 10? They are okay with people experience install errors and sluggish performance in the lobby until next week? Why not come up with a fix and upload urgent hotfix patch ASAP instead of going with their usual server maintenance schedule.

Frankly, in a normal world that might work. The world right now though, is not "normal."

Well... I rest my case. The world is indeed crazy.

Under support, contact us, there is an option to request a reset.

Please keep us posted.

When "new" MMO launches, we expect problems. If the game has been out to the public for last 8 years and having this kind of issues now?, not acceptable. They really need to compensate PC users.

@StageG said in Resolution?:

I don't see anything else except 720p??

Can we choose 1080p or 1440p?

The only way for you to increase its resolution than preset is... well follow below step.

1. turn off the game (completely)
2. go to windows exploerer
3. C drive, documents, SEGA, PHANTASYSTARONLINE2_NA
4. open "user.pso2" file with notepad.
5. scroll down until you see this

IsNC = false,

Windows = {

    Width3d = 3840,

    Height3d = 2160,

    Width = 3840,

    DisableMemoryOptimize = false,

    FullScreen = true,

    Height = 2160,

    VirtualFullScreen = false,

    DisableDirectX9Ex = false,

    ManagedDevice = false,

make exact changes except your desired resolution. just don't touch anything else except above resolution change setting. Once done, save your notepad. As you can see, it is set to 4k resolution. From my experience... 4k resolution doesn't do whole alot to a game that is 8 years old... just make things clearer.

@Wolf-Moonstar said in Be nice if the Developers could drop a message to the community!:

They did an official response a few days ago. The first "fix" isn't supposed to go live until 10 Jun. Personally, I wish they'd give an alternate download/install option outside of the Microsoft Store, but since they are contracted I doubt we will see that happen.

But why June 10? They are okay with people experience install errors and sluggish performance in the lobby until next week? Why not come up with a fix and upload urgent hotfix patch ASAP instead of going with their usual server maintenance schedule.