This is now unacceptable. I purchased goods from you on April 8th which you haven't delivered or even refunded yet. What are doing? @GM-deynger
Converse with fellow players
Let's hope this team aren't the swindling type
I have this problem too I bought all three 'packs' and the contents of ragol edition are missing. I had a reply saying they were delivered without issue... Yeah... Opened another ticket.
The items in my previous ticket were not delivered without issue I have doubled checked the pack contents and I'm missing the contents of either ragol edition or ragol fashion pack. I have uninstalled and re-downloaded the game client from the ragol edition page, which states owned. Still nothing. So im either missing a premium set, mission pass gold ticket, 12 ac scratch and 10 ragol memories OR $30 ragol pack gets you nothing at all... ?
I've had a reply from the team they are trying to tell me the items were delivered without issue this is not true. I am missing a premium set, mission pass gold ticket, 12 ac scratch tickets and 10 ragol memories... This is no joke they are not anywhere to be found come on team
@Nostalgia I'm sure its missing I got all three 'packs' I should have 48 scratch tickets, 36 from packs and 12 from perks. Going for the 50 bonus! I only have 2 premium and mission pass gold tickets of 3 also only 15 memories of 25. I haven't used any of this stuff yet because of investigation... Its killing me. @GM-Beemo @GM-Beppo @GM-bill @GM-Bleed @GM-Cheezpuff @GM-Cinder @GM-Deynger @GM-Hamed @GM-JJDragon @GM-Kchan
I had this happen to me too I claimed the rest of my order fine just ragol edition was missing. I have had a reply to my ticket but no fix yet, hope its fixed soon.
Hi OK so I know I shouldn't post about it here but regardless, here goes! I have two tickets open concerning a missing purchase and have not received a reply for days. In that time I have been referred by Microsoft support to SEGA support, who pointed me here, where I already have two tickets open...