Special Charms from Zieg

Trying to find Zieg but he's no in the spot shown here: https://youtu.be/Sjf2MyjfEaI , I know this is old but I would like to go about starting these. Is he available somewhere?

He should be right next to the grinding shop, unless they moved him for NA.

Oh, He is called Zig here I suppose. I guess level 23 is to low requirement for his CO's to show up.