2nd time I've purchased AC and never received anything, first time I sent them a ticket and got blanked for 3 weeks before I just contacted microsoft for a refund. It's happened to both my friends and they've been blanked for HALF A YEAR. Happened to me again and I can't wait to be blanked. Y'all seriously need to get your stuff together, I understand it's a pandemic but not getting a ticket resolved for HALF A YEAR is completely unacceptable.
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