I've decided to redact my issue in favor of stating simply that until anyone can prove otherwise, I presume support has access to nothing through which any actual assistance can be provided. Even if the error is caused by means of something not working correctly in the game, support will take no responsibility and will provide no help. In light of this, I would recommend against spending any money on any in-game items or services as these could be jeopardized at any time and we effectively do not have a support channel to resolve any issues encountered.
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