I have been attempting to reset my secondary password but the contact us button only ever brings up the email opt-in page. I have put in this information multiple times now and every time I do, it just logs me out as soon as i click accept. There is no account information whatsoever in my account page either. I am also frequently logged out and have to log back in then I navigate to different sections of the site as well. I have tried firefox and chrome both but same results. Ideas?