Reciving costume packs?

So i boight the Neir Automata costume pack yesterdays. I still havent recived it. How long does it usually take? should i be worried?

How do i recive it? in-game as a mail? as a redeemable code to my private mail? in pick up storage? In recived campaign items? what? how? where?

Confused.

In case you havenโ€™t gotten it yet, you just pick it up at your visiphone, no code necessary. Mine arrived instantly and alerted me I had items to pick up with the red exclamation mark the same as campaign items. Hope you got your stuff!

Is this your first purchase?

There was a note in the recent patch that might be related.

Miscellaneous: On the Steam version, it takes up to 24 hours to receive the items if it is the first purchase.

It has been over 24h now.. closer to 30h and still nothing ๐Ÿ˜ž

Ive gotten my stuff now. after 33 hours. it just took time. so if anyone else experience the same thing. just keep calm and wait ๐Ÿ™‚