Yeah me too.
This is garbage.
I played JP and got banned for playing outside of Japan... then the game gets a global release and I get banned for... what?
I’ve spent nearly $100 on AC/SG and this sort of unceremonious banning is enraging and disrespectful to the customer.
I never bought meseta or items with RMT, posted offensive content, or AFK during raids. However, my PC a 7 year old potato at this point, and it constantly crashes while playing. I read the patch notes about this and quitting UQs is apparently grounds for a ban. I’m thinking I may have been wrongfully banned for my occasionally crashing out during these quests; it’s happened more than once.
Is there no appeal process? No warning? I never got an email or any sort of indication from Sega that my account was in danger.
I’ve tried researching this but I’m seeing all sorts of conflicting answers, and many of the threads are years old.
Does anyone have any solid info on this? The error message I’m getting says my account is suspended and to contact support. If it were a permaban, it’s seems a bit abrupt and haphazard; youd think they would word it differently or give some additional information via email.