Hi,

The shop is down and I just used a 3day shop pass. Makes me very sad. Can I please get another one, once the bug is fixed? Thank you.

Rayier

Anyone else have this problem? It's still down.

Getting it too...i can't find any explanation like they say...

The shop is finally back up but I wasted half the time of my 3 day pass. Can I get some support please? Thank you.

These sections of the forum are for user-to-user help with technical issues and to make other users aware of bugs you have found. If you want official support, you need to submit a ticket through the support site: support.pso2.com

Also, according to the patch notes, your shop permit should have had an additional 31 hours added to it to compensate for the shop downtime.