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@OafishTooth3027 Yeah the communication is inconsistent. However, they do notice things that we report and take action. There are known issues listed here: https://support.pso2.com/hc/en-us/categories/360003197494-Known-Issues
Whomever runs their Twitter account @play_pso2 will sometimes post to acknowledge bugs/issues as well.
proof they do have pr guy this is from twitter page lol
Attention, Arks. We are aware that users are currently unable to trade 12★ Units in the Personal Shop. This issue is currently under investigation and we will share more information soon. We apologize for the inconvenience this may have caused. Stay tuned for further updates!
@Cristianocenizo said in ultimate game pass october perks redeemed on microsoft store but not received ingame:
@OafishTooth3027 Yeah the communication is inconsistent. However, they do notice things that we report and take action. There are known issues listed here: https://support.pso2.com/hc/en-us/categories/360003197494-Known-Issues
Whomever runs their Twitter account @play_pso2 will sometimes post to acknowledge bugs/issues as well.
That page just leads to a redirect loop. Got a screencap of the page or what's on it or something?
@Kurumi-Tokisaki Go to https://support.pso2.com/hc/en-us and sign in, then click on Known Issues.
Here's an example of what they list:
@Cristianocenizo said in ultimate game pass october perks redeemed on microsoft store but not received ingame:
@Kurumi-Tokisaki Go to https://support.pso2.com/hc/en-us and sign in, then click on Known Issues.
Here's an example of what they list:
well, like I said, it leads to a login loop due to 'missing name or email' which of course it wouldn't have due to signing on with Steam.
@Cristianocenizo said in ultimate game pass october perks redeemed on microsoft store but not received ingame:
@Kurumi-Tokisaki I'm just trying to help you. I signed in with Steam, too.
Now it suddenly asks for email, it didn't before. Now it looks like it works.
@ailish100 @King-Weeb @OafishTooth3027 @OnionSama @Ani @Database1998 @Jehuty-EX
I've reported this on the bug forum and also sent a ticket to support.
honestly, I don't see the point i know for a fact at least 5 people who filed a ticket which means they know about it filing a bug report about the same bug feels redundant to me but that's me. You guys do what you feel u must already been like 5 days 4 me so.
@ailish100 said in ultimate game pass october perks redeemed on microsoft store but not received ingame:
Yeah please everyone open a ticket so they can notice the problem
they only need 1 ticket to realize the issue.
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