I submitted a ticket, however wanted to also post it here for visibility purposes.
The FAQ section is pretty dated at this point and could use several new topics that would make it easier for both the GMs and community members to answer others questions directly with a legitimate source.
If anyone can add to the list, please do so in a reply.
FAQ list suggestions:
Mission Pass topic
MAG Evolution Device
Founder/Ragol Edition redemption
Premium topic (time remaining, activating it, perks, etc)
Character Ship Change Request
AC topic (where to see amount remaining, history of AC use, AC Scratch, AC items, etc)
How to change account name (the automatically assigned one during the CBT)
WEAPON EXTENSION TOPIC
The listed above are the more common questions I have seen, however I am sure there are other extremely common questions that could qualify as "frequently asked questions".