Wrong affix, also do gms even Answer tickets?

I know this is a longshot but do GMs ever correct mistaken affixes- such as picking the wrong affix when there is a 100% success rate? I basically trashed two 5-slot Doom Break 3's when making my final piece because I accidentally selected something else.

On a separate note, does anyone actually answer tickets? I put in one for a payment issue weeks ago that never got a response, it has since been resolved but that makes me concerned for any future issues.

Yes, they do. We just have quite the backlog of tickets to go through, unfortunately.

@Shinjukusomodin I'm not sure how that can happen twice... Doom Break III should be the first thing you click if it's an affix you're going for, then select filler affixes last.