I know this is a longshot but do GMs ever correct mistaken affixes- such as picking the wrong affix when there is a 100% success rate? I basically trashed two 5-slot Doom Break 3's when making my final piece because I accidentally selected something else.
On a separate note, does anyone actually answer tickets? I put in one for a payment issue weeks ago that never got a response, it has since been resolved but that makes me concerned for any future issues.