It is fine at it is but, accessible to everyone and latest UQ even have level requirements which relief a bit the constant carrying.
Schedule is also posted, so it is possible to plan when you go raid. There's also Collection File which can be Lucrative or a nice gain to go for.
Games like WoW or FF14 has a good recipe but not one that necessarily carter to everyone. Reason why other MMOs exists. PSO is labbeled as a Online RPG. Yes Multiplayer there exist but you should not approach the game with an elitism attitude. Organized events or content is still doable with a decent Alliance.
Triggers has a lot of unexploited potential. Right now it's Masetta sink from Fresh Find (Even tho it's out of commission for now.) So a group working out together theorically can raid for a while.
The biggest problem on a bigger scale is the randomness of times. It's all over the place and often unscheduled. I was hoping with western release there would be some sort of time zone focus based on the ship. Girl, was I wrong.
NGS needs to improve those endgame systems. But seeing how FF14 is the biggest competition to PSO2 and with all the new games such as Blue Protocol looming. They need to step up their game.
PSO2 itself will more then likely remain the same but perhaps with some additional quality of life since I assume NGS will make an exodus of PSO2. But remain to see.
I like the system, I like the game being enjoyable for everyone. I think it's great skill cap is not too high. Keeping the content accessible, I've not had so much with my loved ones since WoW classic (the original one), and that is fantastic.
I get where you're coming from but the problem is, even with a posted scheduled, sometimes you cannot work around it depending on your situation like a job or school. You can go days without seeing an Urgent because whenever you decide to play, nothing is happening. That's all I hope NGS changes, is makes content accessible regardless of the time you decide to play.
I'd like to think the type of MMO that PSO2 is isn't a very good concept, because player numbers dwindle when there isn't much to do. Again, a majority of people only log in during UQ times. I personally find that to be a problem, because it tells us that no other content is actually worth doing (except Ultimate's at this time).