i bought, the Premium Set (60 Days) around 4 days ago, but had an error while doing so. Relogged, AC were gone but the item showed up as purchased in my Shop Log.
However there was nothing in my inventory, and nothing in my storage as well. (looked it up multiple times obviously) Also premium isn't activated.
I wrote a support ticket, but no reply either, which honestly is annoying considering it is a good amount of money i spend for nothing.
How long does it usually take for Sega to even respond to those sort of problems/work on your ticket?