Ragol fashion pack 2 not appearing

Yesterday I bought the Ragol fashion pack 2 on the Microsoft store. About an hour before maintenance. After getting it I could not find any of the listed things in my Visiphone. Anyone know what to do?

If you are logging in on Steam then you may instead need to log in through a Microsoft-exclusive client before the items appear.

Otherwise, "uhoh". Support hasn't been responding to these.