I am writing this forum post because I have tried reaching out more than 3 times to support by creating tickets with no response to any. My friends have reached out to moderators of the game and the moderators say to reach out to support.. so as you can see its a cycle that leads nowhere. With this post, I am hoping I can achieve some help with this fix or at least a response from any support with an estimate of time as to when it can be fixed.
Everytime I try to load into my room, I get an infinite loading screen that eventually crashes the game. This will happen to anyone that attempts to go into my room. I am on Ship 1 Feoh and both my player id name and character name is "Julia". If you want to test this bug, just try visiting my PQ.
This is really affecting my daily gaming experience because of the recent releases and crafting features. You need to be in your PQ in order to access these features.
The very root cause that is making my room not load is probably the new SG crafting furniture as well as SG item exchange that causes those furniture to be invisible or bugged. It could be any of the following items in my room causing this: Episode 3 Poster Episode 1+2 Poster Ep3 Visual Poster A Ep3 Visual Poster B Ep3 Visual Mat Mikoto E Matoi Poster S Craft EX Maker (From SG Shop) S Craft TECH Maker (From SG Shop) S Craft TIME Maker (From SG Shop) S Craft ART Maker (From SG Shop)
I spend quite a bit to support PSO2 and am a very invested player. Am hoping with some kind of reassurance or response from your staff. Please help me :(?