Had anyone encountered this issue where you keep getting "Unclaimed visiphone campaign rewards" but the rewards were no where to be found? I accidentally logged into the wrong ship (ship 1) the other day (first login of the day). After logging back into the correct one(ship 2), I kept getting this message. I think it was the casino coin campaign rewards as I realized it was missing during that day. I even hoped that it would solve itself after this maintenance but nah no luck on this.
Would it be, by any chance, that the reward was locked to ship 1 due to my accidental log in and I can't access it back in my ship 2. All of my 3 characters are in Ship 2 and I don't plan to create another character just to check my theory.
I had also sent in a request on the support site just in case.