Forgot 2nd Password ;---;

I took a break from PSO2 after getting frustrated with it due to the numerous issues caused by the microsoft store. I got back into it recently and realized I forgot my 2nd password. Any help would be much appreciated, thank you.

You must submit a support ticket through the support site ( to request a 2nd Password reset. Do keep in mind that it has taken between a day and a week in most cases for a 2nd Password to be reset.

If you have a Microsoft account that you used to play PSO2, you could try sending a request with that email.

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Hum no big lack of personel.... I want my password reseted now.... Why cant you figured out a way to program this maybe ? Like what..... Outlook and everyone else

@Old-Vizier There's actually a way to reset it. I've seen this floating around from someone else on the forum and you can just manually reset it instead of waiting on a ticket response

If that doesn't work, though, I'm not sure what to tell you :x