My friend and I stopped playing shortly after the campaign ended. Around 12-13 of June. When we both came back for the steam release and Episode 4, he received all the campaign rewards, including the scarf. Me, I didn't get a single one, even though my alliance had over 50 members.

Is this a bug? I saw people not receiving it too long ago. I already contacted support the very first day of release but no word yet.