Are reports taken seriously in this game?

Greetings fellow ARKS!

I had to report a player earlier due to severe harassment and I just wanted to know if the reports in this game are taken seriously by the devs or not. Also, I saw that there are two ways to report (in-game, and on the Support website), should I do both? Or is the in-game one enough?

@Jeido-Uran They dont ban players per say but they do mute for a time period. If what they said to you is offensive then yes, they will log in one day and not be able to speak/ chat at all and givin a warning.