No Response on Service Ticket

@GM-Cinder @GM-bill @GM-Hamed @GM-JJDragon @GM-Deynger @GM-Rappie @GM-Beemo @GM-Ramen

I posted a ticket several days ago to get my 2nd Password reset. I have not heard back from the support team at all regarding the issue. I get there is a lot going on but multiple days for a simple reset is frustrating. I want to play and pay for premium, but that would be pointless if I can not even access my shop. Please look into these requests!

My ticket number is: 53797

A lot of people have said before that it took them 1-3 weeks to get a response about reset 2nd password

I am in the same boat. Still waiting.