@RainGnyu I will be putting it in a PM if that is fine. However do note that often times, they get banned and the accusation posts are deleted. There is no bandwagon crusade.
I highly doubt Sega is aware of the censorship in NA.
They got a PR team working for Estsoft, a south Korean company which probably doesn't relay anything judging by the severe lack of clarity, and disconnect with NA players. They also have Lionbridge Studios and freelancers localizing the game which means you have faceless randoms sieving through the game's assets picking and choosing what stays, and what goes, and what gets censored. Looking at company photos of Lionbridge studios, most of the staff are old ladies/hipsters, and what it looks like to be an outsourced office from India.
So on both sides in terms of communication with players, and localization, you got a korean company that doesn't care, and an outsourced office in india and random hipster freelancers picking apart the game you love.
Looking at the knitty gritty of who's running the show in NA, it's scary to think the game is still running at all.
I probably come off as a bit condescending, but I'm just trying to emphasize that it feels like there are alot of small-time randoms involved in localizing an mmo that's been around for a decade.
Estsoft handles the support and forums from what I understand. Lionbridge handled the initial translation from what I understand; they even dubbed the bathscenes. From what we can tell Sega JP actually does make the final decisions; it is likely a sub team in the Phantasy Star Crew.
PSU was handled in a similar way, though likely without a dedicated sub team, which left the western version way behind on updates. Sega JP called the shots, but they were completely focused on the JP version.
They have improved a great deal since PSU, but there is still plenty of improvement to be had when it comes to communication. The best version is still the JP version, but the gap isn't as severe as it used to be. Like it is still pretty large, but it isn't like PSU bad.