I don't know if it's just me, but if I log into my Steam account on the pso2.com site to then further use the contact us form, it will keep putting me in a recursive loop as asking for my email address and confirmation so that ZenDesk will be able to use that email. Every time I enter it and select "Opt In", it signs me out. I sign back in, and it happens all over again. No problems when logging in with Xbox Live account tho.
Posted this before in general by mistake