All the doom and gloom is pretty justified IMO.
Largely the player base has had no feedback even though the CM's submit feedback to the developer any issue that occurs is just in darkness. The preamble to launch was atrocious with the game being a timed exclusive followed by one of the worst launches of a video game since the JP launch in the same year, because they couldn't even be bothered to test it.
The developer has shown the amount they care about the English audience IMO and how many resources they were willing to commit to the game. I wouldn't be surprised in the slightest if New Years rolls around and they just go... "Hey thanks for the money and scratch, but there's the updated version that functions as a seperate ship... so yeah you can't use anything you spent money for here sweety, but you can bring your character over. Now shut up I need to go back to ignoring you"