Greetings, before I begin I want to apologize for my bad English, not my native language. I've been playing PSO2 for the last 2 months, so far I love the game I really enjoy the content it has and I'm very excited for what is coming next, but the downside is some people into this community that make the game sometimes a very bad experience.
So far I found disgusting how widespread is this thing about Lewd Symbol Arts, especially at the concerts in the Shopping Plaza, I think this is a T rated game for sure, but it looks more like an M rated one because sometimes it looks like a hentai/pornographic show. The solution is to disable the Symbol Arts, but the thing is, why I have to disable a neat function of this game because some people don't have common sense?.
Other problems are these aggressive players that don't think twice before begin insulting people in public chats all the time, like the time I was in an ultimate quest and the party leader decided to leave the instance and drag the entire party with him out when asking him why? he only said to screw ourselves (with more harsh words) and don't bother him, I mean a simple apology would be enough but not, always the aggression towards others and like this example, I have many, many more.
The lack of answers from GMs in-game, I play FFXIV since the Closed beta (that's almost 7 years) and in that game every time you send a report about a malicious player a GM contacts you IN-GAME to ask you for more detail about the case and to let you know that an investigation will be taking place, here in PSO2 I had written a couple of reports about some Malicious Players in the Support Website and so far nothing from Sega, a private message, an email, nothing. I'm not asking them for punishment towards those malicious players, I only want to know if they (Sega) even care about how trash some players behavior is in the game and to see if something is going to happen.
I'm not going to get into detail about how many times I've been insulted or have some kind of argue in this game in the last 2 months but is becoming annoying, not even playing in Xbox Live for the last 12 years or in FFXIV the last 7 years or even some other free to play MMOs I have encountered so many aggressive and childish players like here and if you wonder I'm 39 years old, a long time gamer in many platforms and games.
I hope Sega begins doing something about these issues because PSO2 is a game that deserves to be known for things like an amazing community, great gameplay, nice characters, etc. and not for things like toxic childish players.
Thanks for your time.