Some of us have submitted multiple tickets on an issue, and received zero feedback on that ticket. In this case, we have an individual coming onto Ship 1, B30, with the express purpose of harassing everyone in the block with racial slurs and sexual misconduct. Multiple people have sent in tickets, and in some cases, multiple tickets. The individual has bragged that if he is banned, he will simply return on an alt account (which we've also identified and reported). It has been three days....3 days of this person coming onto the block, dropping racial slurs and soliciting sexual favors. At what point is something to be done, or is my premium account worth less than his? I support SEGA and PSO2; I have since launch. But I've had enough. When someone can name their character using a racial slur and receive nothing more than a "change your name", then continues the reported behavior for two more days, you are telling me Bethesda is a better place to spend my hard-earned money.