Purchased $100 worth of AC, and nothing was delivered.

I have bought currency from both the Microsoft store and trying logging on the Microsoft store through Google Chrome and I have yet to receive any of the orders I placed. What is going on? I already submitted a ticket without any responses so now I am reaching out through the forums to figure out what exactly is going on here.

@runnersjp Contact Microsoft. What they had me do was refund the purchase and re-do it which fixed the problem, but I have no idea what caused it.