Or has people working there have no clue what they're doing. I've been playing for about two months now and I am pretty confident in saying that NA Sega does not care if this game dies. From beginning and until now has been nothing but failures.
This is going to be a long one.
Lets start from the beginning. First day of PC launch with Microsoft was riddled with server issues and servers being over packed. Massive lag in lobby that wasn't fixed until much later. The complaint of pso2 game uninstalling or hiding itself is not yet resolved. NA Sega wiped it under the rug and ignoring it (Two team mates had it uninstall itself recently and they quit because of it until steam-release) Steam release is "coming soon" What does that even mean. 5 months to a year? Second there is absolutely no transparency in what they update. They stealth add things into the game without saying it while JP pso2 lists everything. Why? Is it because you guys didn't add much or trying to hide that there wasn't much added? There is almost no items being added even with the recent profound darkness. We possibly got Invade armor that is inferior to the Ray armor which they allowed everyone to easily get with glory badges. If you added a new 13 star nobody knows because nobody got one. How happy are your players when they see the same Deo/Sigma items over and over and over again? At least add other 10-12 stars. A lot of people thought you were going to add invade weapons and maybe adjust them in some way since you know. Profound came out before Ultimate in jp and you guys didn't adjust the guy's health or damage to accommodate player's massive damage and armor with nem/slave. The urgent quest which used to be fun became boring and pointless fight that lasts 7-10 minutes when you can only run it once. My team ran it 3 times and all we got was Deo and sigma without a single challenge, where is the fun in that? No loot no challenge. To top it off you guys added another stupid boost for AQ. What makes you guys think its a good idea to pound this thing into people's faces? Is it because you know... you guys added nothing substantial. Everyone is sick of running this thing where nothing drops but Revulsio and sigma and deo. You know who was excited for this boost in my team? Nobody. Not a single person. Earlier you guys released challenge mode that many of my team members were excited for. They wondered what you guys could have put in there for us only to find out you put cheap Revulsios... again... Seriously? You guys reduced challenge block size, I wonder why no one is doing it? Put something in there nice and make it have higher challenge points to purchase so we have something to work for. Who is running the show here and how are they not noticing these failures?
In our mind today we thought you were going to activate Zieg and include invade weapons from profound so we get something to do for a month. We looked at all these triggers you guys gave us and had no motivation to do any more than 1.
What is so difficult about switching things from jp pso to na pso? The only roadblock should be translation/voices and even then you guys could have asked and paid the fan translations that already exist. You don't need to develop items or model or anything! It's already made for you by JP! You guys had so much chance to prove yourself and failed constantly. If Pso2 dies it isn't because the game is bad it's because NA sega failed it.
The reason why I'm so mad is because I loved JP Pso and wanted to play with other English players. I found many great people to play with when i made a team, but I see them slowly all disappear or stop playing due to issues and lack of content. Its frustrating. Pso2 is great game. Please prove me wrong about you guys in the future. I want NA Sega to prove me wrong.