Campain rewards havent arrived

Today ive been seen people using a emote called rappies. I liked it and decided to look for it, my friend was on a that time and told me that the reward was from joining a allience before yesterday. I have join a allience before the end of the campain, but didnt recieve anything. What can i do

See its worse for me. I got all the other rewards EXCEPT this one.

Deadline for being in an alliance (and it gained enough points for Emote tier) was a week ago or so not yesterday.

@Vashzaron I got my alliance 10k points in litterally a few days. I did that like in the very first week of the campain...

I was more so replying in general because of this line from OP, your case I dunno sorry.

my friend was on a that time and told me that the reward was from joining a allience before yesterday.

I submitted a ticket to SEGA because this isn't really acceptable to me. I'd like to understand why all my alliance members got it but not me,this is kinda fucked up.