@Efreet2695 , in general I don't see that many Japanese-developed games offer that much in terms of accessibility settings. In PSO2's case, though the game lacks a Japanese forum, the devs have been good with communicating with their Japanese fans through other means and we did see some quality of life changes made as a result so... even to me the lack of these sort of changes appear quite odd. That said, my understanding of the Japanese market... JP players are far less vocal about these sort of things even when given an outlet on which to talk.
On another note... I would like to bring up that the game's age has done wonders for the game's source code. The development divison responsible for PSO2, "Online R&D", usually has a 'whatever works' attitude when it comes to coding the game. The game reuses a lot of code from Phantasy Star Universe (which released in 2006), Still uses DirectX9, has lots of unfinished and messy code that leads nowhere, and has some awkward practices in place....