After Fallout 76, I'm pretty much the same way about most things. I'm pleasantly surprised when a company does right by its customers. That said, SEGA seems to be on a much better route than many other game publishers/developers out there, in regards to that. Hopefully they can manage to resolve many, of not all of their issues by the next major content drop, because I'd love to see the company outshine much of the competition out here in the West.
This is the first game in many years, that I've consistently had fun with.
I'm on the console version of the game, so I haven't had to deal with the issues PC players had to.
I was bummed out by what happened, both because more players would add more life to the game overall. That and my elder brother plays PC, and I wanted to play this game with him, as it would have marked the first MMO that we would have played together.