About support ticket efficiency.

How come it is so damn slow? I sent a ticket in 6/12, but I still got none response from the GM 😞

@YesterdaY said in About support ticket efficiency.:

How come it is so damn slow? I sent a ticket in 6/12, but I still got none response from the GM 😞

It typically ranges based upon what you need help with exactly, not by the order received.

@YesterdaY Because they are swamped with MS store tickets from the botched PC launch.