Items purchased in Fresh Finds shop not activated on account

I bought the Medium Cool [Hairstyle] and Double Braid Ribbons: Purple [Accessory] on the fresh finds shop today (6/21). I redeemed them on the character I wanted them off, then had to log out for a bit. Upon returning, I don't have access to either.

I checked all of my storage, and the inventory/salons of all of my characters. The items act like I did not redeem them. However, the fresh finds shop shows "Sold Out".

All you can do is contact support. They should be able to tell you what happened with them.