@morizan said in I am done, i want my money back:
i will now be persuing avenues to get my money back.
Clicking on the "Terms of Transaction" link at the bottom of the store page will take you to a super long legal document, and buried within it is this bit:
For complete details on refunds for digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as games season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”), see our Digital Game Purchase Refund Terms page https://support.xbox.com/billing/payment-and-purchases/digital-game-purchase-refund-terms.
Going to the URL address provided there, you'll find this section:
We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. If it appears refunds are being abused, we reserve the right to stop offering them except where legally required.
All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product.
For single-use items (like consumables or in-game currency), your request may be eligible only if the item wasn’t modified or used.