Will not Launch!!

Hi here is that it tells me. !![alt text]https://i.ibb.co/L0srbnx/Error.jpg(image url)

Hello! We would like to help you out with this issue. Please submit a report to us in the link provided below to properly assess your situation. Link: https://pso2.com/support#contact-us

double click on the icon wont even do anything, it wont even uninstall.