game does not recognize xbox control

my xbox controller does not play. how to return?

@exMatthBr said in game does not recognize xbox control:

my xbox controller does not play. how to return?

Are you using wired or bluetooth?

@Ark wired control

@exMatthBr said in game does not recognize xbox control:

@Ark wired control

That's strange, Xbox controllers are identified almost immediately on Windows 10. Go to your Device Manager and make sure it's showing up. If it is check if the controller needs an update. If that doesn't work, try plugging it into a different USB port.

@Ark the control works perfectly but on pso2 it doesn't work