Stuck on Title Screen

Hi! I just downloaded PSO2 on the Xbox Live marketplace. When entering the game it loads fine but when it’s time to press A button to start it just keeps bringing me back to the title screen to press A again. I have Xbox live Gold. And I went onto PSO2.com and signed into my account. Anyone know why this may be happening?

I am having the same issue. I had to submit a support ticket, but haven't heard anything from them yet. I even tried uninstalling and reinstalling with no success.